How To Fix CMS_RE230 - Priority should be unique

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_RE - Message class for CMS Real Estate Add On

• Message number: 230

• Message text: Priority should be unique

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_RE230 - Priority should be unique ?

  The SAP error message CMS_RE230, which states "Priority should be unique," typically occurs in the context of the SAP Customer Management System (CMS) or related applications where priority settings are being configured. This error indicates that there is a conflict in the priority settings, meaning that two or more entries are trying to use the same priority value, which is not allowed.
  Cause:
  
  Duplicate Priority Values: The most common cause of this error is that multiple records or entries have been assigned the same priority value. In systems where priorities are used to determine the order of processing or importance, each priority level must be unique to avoid ambiguity.
  Configuration Issues: There may be issues in the configuration settings where priorities are defined, leading to overlaps.
  Data Entry Errors: Manual data entry errors can also lead to duplicate priority assignments.
  
  Solution:
  
  Identify Duplicates: Review the entries in the system where priorities are assigned. Look for any duplicate priority values.
  Modify Priorities: Change the priority values of the conflicting entries to ensure that each priority is unique. This may involve incrementing or decrementing priority levels or reassigning them based on business rules.
  Check Configuration: If the issue arises from configuration settings, ensure that the configuration allows for unique priority assignments. This may involve checking the relevant customizing settings in the SAP system.
  Data Validation: Implement data validation checks to prevent duplicate priority assignments in the future. This can be done through user training or system checks.
  
  Related Information:
  
  Documentation: Refer to SAP documentation or help guides related to priority settings in the specific module you are working with (e.g., SAP CRM, SAP S/4HANA).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling priority settings.
  Support: If the issue persists after attempting the above solutions, consider reaching out to SAP support for further assistance.
  
  By ensuring that all priority values are unique and properly configured, you should be able to resolve the CMS_RE230 error.