How To Fix CMS_LOCATOR003 - Maintain the settings for organizational units; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_LOCATOR - Messages for CMS Locator

• Message number: 003

• Message text: Maintain the settings for organizational units; see long text

What causes this issue?

To work in the Collateral Management workbench, you must first maintain
the settings for the organizational units, namely the administration
organizational unit and the bank area. The administration organizational
unit determines the authorizations for entity objects and business
activities. The currency of the bank area is used as the house currency
for all internal collateral processes.

System Response

You are not allowed to create, change or display entity objects in the
Collateral Management workbench.

How to fix this error?

Select the relevant administration organizational unit and the bank area
in the Collateral Management workbench application menu path <ZK>CMS ->
Set Org Units</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_LOCATOR003 - Maintain the settings for organizational units; see long text ?

  The SAP error message CMS_LOCATOR003 typically indicates that there is an issue with the configuration of organizational units in the SAP system, particularly in the context of the SAP Customer Management System (CMS) or similar modules that rely on organizational structures.
  Cause:
  The error message suggests that the settings for organizational units are not properly maintained. This could be due to several reasons, including:
  
  Missing Organizational Units: The required organizational units (like sales organizations, distribution channels, etc.) may not be defined in the system.
  Incorrect Configuration: The existing organizational units may not be configured correctly, leading to inconsistencies.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the organizational unit settings.
  Data Inconsistencies: There may be inconsistencies in the data related to organizational units, such as missing links between units.
  
  Solution:
  To resolve the CMS_LOCATOR003 error, you can follow these steps:
  
  
  Check Organizational Unit Settings:
  
  Navigate to the relevant configuration area in SAP (usually under SPRO -> Enterprise Structure -> Definition).
  Ensure that all necessary organizational units are defined and properly configured.
  
  
  
  Maintain Organizational Units:
  
  If any organizational units are missing, create them using the appropriate transaction codes (e.g., OX15 for sales organizations).
  Ensure that the relationships between different organizational units are correctly established.
  
  
  
  Review Authorizations:
  
  Check if the user encountering the error has the necessary authorizations to view and maintain organizational units.
  If not, work with your SAP security team to grant the required permissions.
  
  
  
  Data Consistency Check:
  
  Run any relevant consistency checks or reports to identify and resolve data inconsistencies related to organizational units.
  
  
  
  Consult Documentation:
  
  Review the long text associated with the error message for additional context or specific instructions related to your SAP version.
  
  
  
  SAP Notes and Support:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error.
  If the issue persists, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to organizational unit maintenance, such as OX15 (Maintain Sales Organizations), OX16 (Maintain Distribution Channels), etc.
  SAP Documentation: Refer to the official SAP documentation for detailed guidance on maintaining organizational units and understanding the implications of their configuration.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify and resolve the underlying issues causing the CMS_LOCATOR003 error in your SAP system.