How To Fix CMS_INS040 - Recall period and time unit should be entered in pairs

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_INS - Messages for Insurance

• Message number: 040

• Message text: Recall period and time unit should be entered in pairs

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_INS040 - Recall period and time unit should be entered in pairs ?

  The SAP error message CMS_INS040 indicates that there is an issue with the configuration of the recall period and time unit in the system. This error typically arises when the system expects both a recall period and a corresponding time unit to be specified, but one or both of these values are missing or incorrectly configured.
  Cause:
  
  Missing Values: Either the recall period or the time unit has not been entered in the relevant configuration or transaction.
  Inconsistent Data: The values entered do not match the expected format or logical pairing (e.g., if the recall period is specified in days, the time unit should also be in days).
  Configuration Issues: There may be a misconfiguration in the system settings related to the recall period and time unit.
  
  Solution:
  
  Check Input Fields: Ensure that both the recall period and the time unit are filled in correctly. For example, if you enter a recall period of "30", make sure the time unit is set to "Days" or "Months" as appropriate.
  Review Configuration: Go to the relevant configuration settings in SAP (usually found in the Customizing section) and verify that the settings for recall periods and time units are correctly defined.
  Correct Data Entry: If you are entering data in a transaction, double-check that you are entering the values in the correct fields and that they are logically paired.
  Consult Documentation: Refer to SAP documentation or help files for guidance on the specific fields and their expected values.
  Testing: After making corrections, test the transaction again to ensure that the error does not reoccur.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with the transaction codes related to the configuration of recall periods and time units, as this can help in troubleshooting.
  User Roles: Ensure that you have the necessary permissions to make changes to the configuration settings.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the CMS_INS040 error and ensure that the recall period and time unit are correctly configured in your SAP system.