How To Fix CMS_INS028 - Collateral object cannot be set to inactive; active change request exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_INS - Messages for Insurance

• Message number: 028

• Message text: Collateral object cannot be set to inactive; active change request exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_INS028 - Collateral object cannot be set to inactive; active change request exist ?

  The SAP error message CMS_INS028 indicates that a collateral object cannot be set to inactive because there is an active change request associated with it. This typically occurs in the context of managing collateral objects within the SAP system, particularly in the Financial Services sector.
  Cause:
  The error arises when you attempt to deactivate a collateral object that is currently linked to an active change request. In SAP, certain objects cannot be modified or deactivated while they are involved in ongoing processes or workflows, such as change requests that have not yet been completed or approved.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Active Change Requests:
  
  Navigate to the relevant transaction or application where you can view change requests related to the collateral object.
  Identify any active change requests that are linked to the collateral object you are trying to deactivate.
  
  
  
  Complete or Cancel Change Requests:
  
  If the change requests are no longer needed, you can cancel them. This will allow you to deactivate the collateral object.
  If the change requests are still valid, you may need to complete or approve them before you can deactivate the collateral object.
  
  
  
  Consult with Stakeholders:
  
  If you are unsure about the status of the change requests or their implications, consult with relevant stakeholders (e.g., your team, compliance, or risk management) to ensure that deactivating the collateral object is appropriate.
  
  
  
  Retry Deactivation:
  
  Once the active change requests have been addressed (either completed or canceled), attempt to deactivate the collateral object again.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that deal with collateral management and change requests, such as CMS1, CMS2, or CMS3.
  Documentation: Review SAP documentation or help files related to collateral management for more detailed procedures and guidelines.
  User Roles and Permissions: Ensure that you have the necessary permissions to view and manage change requests and collateral objects in the system.
  System Logs: Check system logs for any additional error messages or warnings that may provide further context about the issue.
  
  By following these steps, you should be able to resolve the CMS_INS028 error and successfully deactivate the collateral object.