How To Fix CMS_INS023 - Enter either tax amount or tax rate

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_INS - Messages for Insurance

• Message number: 023

• Message text: Enter either tax amount or tax rate

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Enter either tax amount or tax rate for &V1& &V2&

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_INS023 - Enter either tax amount or tax rate ?

  The SAP error message CMS_INS023 indicates that when entering tax information in a transaction, the system requires either a tax amount or a tax rate to be specified, but neither has been provided. This error typically occurs in the context of financial transactions, such as invoicing or tax reporting, where tax calculations are necessary.
  Cause:
  
  Missing Tax Information: The user has not entered either the tax amount or the tax rate in the relevant fields.
  Incorrect Configuration: The system may be configured in a way that does not allow for automatic tax calculations, leading to the need for manual entry.
  Data Entry Error: The user may have overlooked the tax fields or entered data incorrectly.
  
  Solution:
  
  
  Enter Tax Information:
  
  Go back to the transaction where the error occurred.
  Ensure that either the tax amount or the tax rate is entered in the appropriate field.
  If you have a specific tax rate that applies, enter that rate. Alternatively, if you know the total tax amount, enter that instead.
  
  
  
  Check Configuration:
  
  If you believe the system should automatically calculate taxes, check the configuration settings in the SAP system. Ensure that the tax calculation settings are correctly set up in the relevant modules (e.g., Financial Accounting, Sales and Distribution).
  Consult with your SAP administrator or a functional consultant to verify that the tax codes and rates are properly defined.
  
  
  
  Review Documentation:
  
  If you are unsure about the tax rates or amounts to enter, refer to your organization's tax documentation or consult with your finance department.
  
  
  
  User Training:
  
  If this error occurs frequently, consider providing additional training for users on how to enter tax information correctly in the system.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to SAP Help documentation for detailed information on tax handling in your specific SAP module (e.g., FI, SD).
  Transaction Codes: Familiarize yourself with relevant transaction codes that deal with tax entries, such as FB60 (Invoice), MIRO (Invoice Verification), or others depending on your business processes.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By ensuring that either a tax amount or a tax rate is provided, you should be able to resolve the CMS_INS023 error and proceed with your transaction.