How To Fix CMS_GENERAL037 - Cannot fetch one or more Credit System from Credit System Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_GENERAL - Common Messages for CMS

• Message number: 037

• Message text: Cannot fetch one or more Credit System from Credit System Customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_GENERAL037 - Cannot fetch one or more Credit System from Credit System Customizing ?

  The SAP error message CMS_GENERAL037 indicates that the system is unable to fetch one or more credit systems from the Credit System Customizing settings. This error typically arises in the context of credit management within SAP, particularly when dealing with the Credit Management module (often referred to as FSCM - Financial Supply Chain Management).
  Causes:
  
  Configuration Issues: The credit systems may not be properly configured in the system. This could be due to missing entries or incorrect settings in the Credit Management customizing.
  Authorization Problems: The user may not have the necessary authorizations to access the credit systems or the related customizing settings.
  Data Inconsistencies: There may be inconsistencies or missing data in the underlying tables that store credit system information.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process that led to incomplete or incorrect data.
  System Errors: There could be temporary system errors or issues with the database that prevent fetching the required data.
  
  Solutions:
  
  
  Check Customizing Settings:
  
  Navigate to the Credit Management customizing settings (Transaction code: SPRO).
  Ensure that the credit systems are correctly defined and that all necessary parameters are set up properly.
  
  
  
  Verify Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the credit systems.
  Use transaction code SU53 to analyze authorization issues after the error occurs.
  
  
  
  Data Consistency Check:
  
  Use transaction codes like SE11 or SE16 to check the relevant database tables (e.g., TCMS_CREDIT_SYS) for any inconsistencies or missing entries.
  If inconsistencies are found, they may need to be corrected manually or through a data correction program.
  
  
  
  Transport Logs:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate problems with the transported customizing settings.
  
  
  
  System Health Check:
  
  Perform a system health check to ensure that there are no underlying issues with the database or application server that could be causing the problem.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SU53 (Authorization Check), SE11 (Data Dictionary), and SE16 (Data Browser).
  Documentation: Review SAP documentation related to Credit Management and the specific configuration of credit systems.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.