How To Fix CMS_GENERAL008 - An internal error has occurred in function module &1; contact sys admin


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CMS_GENERAL - Common Messages for CMS

  • Message number: 008

  • Message text: An internal error has occurred in function module &1; contact sys admin

  • Show details Hide details
  • What causes this issue?

    An internal program error has occurred. A function module triggered an
    EXCEPTION that the developer did not reckon with or that is not
    permitted at this point.

    System Response

    The system is unable to execute the chosen function.

    How to fix this error?

    Make a note of the following:
    the name of the function module
    the transaction
    the entries that caused the error.
    Send a problem message to SAP including these details.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CMS_GENERAL008 - An internal error has occurred in function module &1; contact sys admin ?

    The SAP error message CMS_GENERAL008 indicates that an internal error has occurred in a function module, and it suggests contacting the system administrator for further assistance. This type of error can arise from various underlying issues, and here are some potential causes, solutions, and related information:

    Causes:

    1. Coding Errors: There may be a bug or an unhandled exception in the function module that is being called.
    2. Data Issues: The data being processed may be corrupt or not conforming to expected formats, leading to unexpected behavior.
    3. Configuration Problems: Incorrect configuration settings in the system can lead to errors when certain functions are executed.
    4. System Resource Issues: Insufficient memory or other system resources can cause internal errors.
    5. Transport Issues: If the function module was recently transported from another system, it may not have been properly configured or may have dependencies that are missing.

    Solutions:

    1. Check the Short Dump: Use transaction code ST22 to check for any short dumps that may provide more detailed information about the error. Look for the specific function module mentioned in the error message.
    2. Debugging: If you have access to the development environment, you can debug the function module to identify the exact point of failure.
    3. Review Logs: Check the application logs using transaction code SLG1 for any related messages that might give more context to the error.
    4. Data Validation: Ensure that the data being processed is valid and conforms to the expected formats. This may involve checking input parameters or database entries.
    5. Configuration Review: Review the configuration settings related to the function module to ensure they are correct.
    6. System Resources: Monitor system resources to ensure that there are no memory or performance issues affecting the execution of the function module.
    7. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support with the details of the error, including any relevant logs or dumps.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like ST22 (Dump Analysis), SLG1 (Application Log), and SM21 (System Log) to gather more information about the error.
    • SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
    • Documentation: Review the documentation for the specific function module to understand its expected behavior and any prerequisites.

    Conclusion:

    The CMS_GENERAL008 error is a generic internal error that requires investigation to determine the specific cause. By following the steps outlined above, you can gather more information and potentially resolve the issue or escalate it appropriately.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker