How To Fix CMS_COMMON402 - Instance of CLASS TREE-FILTER not found. Service not available.

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_COMMON - Message Class for Common Service Functions

• Message number: 402

• Message text: Instance of CLASS TREE-FILTER not found. Service not available.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_COMMON402 - Instance of CLASS TREE-FILTER not found. Service not available. ?

  The SAP error message "CMS_COMMON402 Instance of CLASS TREE-FILTER not found. Service not available." typically occurs in the context of SAP BusinessObjects or SAP Crystal Reports when there is an issue with the CMS (Central Management Server) or the configuration of the reporting environment. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing or Corrupted Class: The class TREE-FILTER may not be properly registered or could be missing from the CMS repository.
  Service Unavailability: The service that provides the TREE-FILTER functionality may not be running or may have encountered an error.
  Configuration Issues: There may be misconfigurations in the CMS or the reporting environment that prevent the service from being accessed.
  Version Compatibility: There could be compatibility issues between different versions of SAP BusinessObjects components.
  Database Connectivity Issues: If the CMS cannot connect to the underlying database, it may not be able to retrieve the necessary classes.
  
  Solutions:
  
  Restart Services: Restart the Central Management Server and any related services to ensure they are running correctly.
  Check Class Registration: Verify that the TREE-FILTER class is registered in the CMS. You may need to re-register or reinstall the relevant components.
  Review Logs: Check the CMS logs for any additional error messages or warnings that could provide more context about the issue.
  Update Software: Ensure that you are using the latest version of SAP BusinessObjects or Crystal Reports. Apply any available patches or updates.
  Database Connection: Verify that the CMS can connect to its database. Check the database connection settings and ensure that the database is operational.
  Configuration Review: Review the configuration settings in the Central Management Console (CMC) to ensure everything is set up correctly.
  Consult Documentation: Refer to SAP's official documentation or support resources for specific guidance related to the error message.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message.
  Community Forums: Engage with the SAP Community or other forums where users may have encountered similar issues.
  Technical Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages.
  
  By following these steps, you should be able to diagnose and resolve the "CMS_COMMON402 Instance of CLASS TREE-FILTER not found. Service not available." error in your SAP environment.