How To Fix CMS_COMMON115 - An internal error occurred in calling the business partner search help

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_COMMON - Message Class for Common Service Functions

• Message number: 115

• Message text: An internal error occurred in calling the business partner search help

What causes this issue?

The remote function call to the business partner search help returned
exceptions.

System Response

The function module <ZH>RHF4_RFC_FIELD_VALUE_REQUEST </>could not be
executed.

How to fix this error?

Make a note of the following the name of the function module and the
entries that caused the error. Send a problem message to SAP including
these details.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_COMMON115 - An internal error occurred in calling the business partner search help ?

  The SAP error message CMS_COMMON115 indicates that there was an internal error when trying to call the business partner search help. This error can occur in various scenarios, often related to issues with the configuration or data integrity in the SAP system.
  Possible Causes:
  
  Configuration Issues: There may be misconfigurations in the business partner settings or search help settings.
  Data Integrity Problems: Inconsistent or corrupt data in the business partner master data can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the business partner data.
  System Bugs: There could be bugs in the SAP system or specific patches that need to be applied.
  Custom Code: If there are custom enhancements or modifications in the system, they might interfere with the standard functionality.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the configuration settings for business partners in transaction code BP and ensure that everything is set up correctly.
  Verify the search help settings in transaction SE11 for the relevant database tables.
  
  
  
  Data Consistency Check:
  
  Use transaction BP to check for any inconsistencies in the business partner data.
  Run data consistency checks or reports to identify and correct any issues.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access business partner data. Check roles and profiles assigned to the user.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  SAP Notes and Patches:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. Apply any recommended patches or updates.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can try to debug the process to identify where the error is occurring.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: BP (Business Partner), SE11 (Data Dictionary), SLG1 (Application Log).
  SAP Notes: Regularly check the SAP Support Portal for any updates or notes related to this error.
  Documentation: Review SAP documentation related to business partner configuration and search helps for additional insights.
  
  By following these steps, you should be able to diagnose and resolve the CMS_COMMON115 error in your SAP system.