How To Fix CMS_CAG128 - An internal error occured while checking the collateral agreement details

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_CAG - Message Class for Collateral Agreement

• Message number: 128

• Message text: An internal error occured while checking the collateral agreement details

What causes this issue?

The technical key (GUID) of the collateral agreement could not be found.
Therefore, the required internal checks cannot be performed on the
collateral agreement.

System Response

You cannot save the details of the collateral agreement.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_CAG128 - An internal error occured while checking the collateral agreement details ?

  The SAP error message CMS_CAG128, which states "An internal error occurred while checking the collateral agreement details," typically indicates that there is an issue within the system when trying to validate or process collateral agreements. This error can arise from various underlying causes, including data inconsistencies, configuration issues, or system bugs.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the collateral agreement or related master data.
  Configuration Issues: The system configuration for collateral management may not be set up correctly.
  Authorization Issues: The user may not have the necessary permissions to access or modify collateral agreements.
  System Bugs: There could be a bug in the version of SAP you are using that affects the collateral management functionality.
  Database Issues: Problems with the database, such as corruption or connectivity issues, can also lead to internal errors.
  
  Solutions:
  
  Check Data Integrity: Review the collateral agreement details for any missing or incorrect information. Ensure that all required fields are filled out correctly.
  Review Configuration: Verify that the collateral management configuration is set up correctly in the system. This may involve checking settings in the Customizing (SPRO) transaction.
  User Authorizations: Ensure that the user encountering the error has the appropriate authorizations to access and manage collateral agreements.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or details that could provide more context about the issue.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CMS1 (Collateral Management) and SPRO (Customizing) to navigate through the collateral management settings.
  Documentation: Review SAP documentation related to collateral management for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.