How To Fix CMS_CAG123 - Internal error occurred while saving collateral agreement; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_CAG - Message Class for Collateral Agreement

• Message number: 123

• Message text: Internal error occurred while saving collateral agreement; see long text

What causes this issue?

The technical key (GUID) of the collateral agreement could not be found.
Therefore, the changed collateral agreement details could not be saved.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_CAG123 - Internal error occurred while saving collateral agreement; see long text ?

  The SAP error message CMS_CAG123 indicates that an internal error occurred while trying to save a collateral agreement in the system. This error can arise from various underlying issues, and while the specific cause may vary depending on the system configuration and data, here are some common causes and potential solutions:
  Common Causes:
  
  Data Integrity Issues: There may be inconsistencies or missing data in the collateral agreement that is being saved.
  Configuration Errors: Incorrect configuration settings in the collateral management module could lead to errors during the save process.
  Authorization Issues: The user may not have the necessary permissions to save the collateral agreement.
  System Bugs: There may be a bug in the SAP system or a specific version that is causing the error.
  Database Issues: Problems with the database, such as locks or corruption, could prevent the saving of data.
  
  Potential Solutions:
  
  Check Data Validity: Review the collateral agreement data for any missing or incorrect entries. Ensure that all mandatory fields are filled out correctly.
  Review Configuration: Verify the configuration settings in the collateral management module. Ensure that all necessary settings are correctly defined.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to create or modify collateral agreements.
  System Logs: Check the system logs (transaction SLG1) for more detailed error messages that may provide additional context about the internal error.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Database Check: If you suspect database issues, work with your database administrator to check for locks or corruption that may be affecting the saving process.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with the error message and any relevant details about the situation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CMSCAG (Collateral Agreement) to navigate the collateral management module.
  Documentation: Review SAP documentation related to collateral management for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the CMS_CAG123 error in your SAP system.