How To Fix CMS_AST_SRV013 - Enter safety discount percentage less than or equal to 100%

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_AST_SRV - Asset service

• Message number: 013

• Message text: Enter safety discount percentage less than or equal to 100%

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_AST_SRV013 - Enter safety discount percentage less than or equal to 100% ?

  The SAP error message CMS_AST_SRV013 indicates that the safety discount percentage entered in the system exceeds the allowable limit. Specifically, the error message states that the safety discount percentage must be less than or equal to 100%. This error typically occurs in the context of asset management or service-related transactions where discounts are applied.
  Cause:
  
  Input Error: The user has entered a safety discount percentage greater than 100%. This is not valid as discounts cannot exceed the total value of the asset or service.
  Configuration Issue: There may be a configuration setting in the system that is incorrectly set, allowing for invalid discount percentages.
  Data Migration Issues: If data has been migrated from another system, it’s possible that invalid values were imported.
  
  Solution:
  
  Check Input Value: Review the safety discount percentage entered and ensure it is 100% or less. If it is greater than 100%, correct it to a valid percentage.
  Validation Rules: Ensure that any validation rules in the system are correctly set to prevent users from entering invalid values in the future.
  Configuration Review: If the issue persists, review the configuration settings related to discounts in the SAP system to ensure they are set up correctly.
  User Training: Provide training to users on the acceptable range for safety discount percentages to prevent future occurrences of this error.
  Debugging: If the error is not due to user input, consider debugging the transaction or consulting with a technical team to identify any underlying issues in the code or configuration.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review the SAP documentation for the specific module you are working with (e.g., Asset Management, Customer Service) to understand how discounts are handled.
  Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error and ensure that the safety discount percentage is correctly applied within the valid range.