How To Fix CMS097 - Error when calling Data Provider: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS - KPro: Content Management Service

• Message number: 097

• Message text: Error when calling Data Provider: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS097 - Error when calling Data Provider: &1 ?

  The SAP error message CMS097, which states "Error when calling Data Provider: &1," typically occurs in the context of SAP BusinessObjects or SAP Business Warehouse (BW) when there is an issue with retrieving data from a data provider. The &1 placeholder usually indicates the specific data provider that is causing the error.
  Causes:
  
  Data Provider Issues: The data provider may be misconfigured or not functioning correctly. This could be due to incorrect connection settings, such as database credentials or connection strings.
  Network Issues: There may be network connectivity problems between the SAP system and the data source.
  Data Source Unavailability: The data source (e.g., database) may be down or not accessible at the time of the request.
  Insufficient Permissions: The user account being used to access the data provider may not have the necessary permissions to retrieve the data.
  Query Errors: There may be issues with the query being executed, such as syntax errors or invalid parameters.
  Resource Limitations: The system may be experiencing resource limitations, such as memory or processing power, which can affect data retrieval.
  
  Solutions:
  
  Check Data Provider Configuration: Verify the configuration settings of the data provider. Ensure that the connection details (e.g., server name, database name, user credentials) are correct.
  Test Connectivity: Use tools like SQL clients or connection test utilities to check if the data source is reachable from the SAP system.
  Review Permissions: Ensure that the user account has the necessary permissions to access the data source and execute the required queries.
  Examine Query Logic: Review the query being executed for any errors or issues. Test the query directly against the database to ensure it runs without errors.
  Check System Resources: Monitor system resources to ensure that there are no bottlenecks affecting performance. If necessary, optimize the system or increase resources.
  Consult Logs: Check the application and system logs for more detailed error messages that can provide additional context about the failure.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to CMS097.
  Documentation: Review the official SAP documentation for BusinessObjects or BW for guidance on configuring data providers and troubleshooting common issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.