How To Fix CMS035 - Unknown return code &1 from storage system &2

CMS035 - Overview

• Message type: E = Error

• Message class: CMS - KPro: Content Management Service

• Message number: 035

• Message text: Unknown return code &1 from storage system &2

What causes this issue?

During RFC communication with content server &v2&, the unknown return
code &v1& was returned.

System Response

The function is cancelled.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Contact your content server supplier to find out what the return code
means. Maintain the unknown return code in
<DS:TRAN.OARE>administration of content server error messages</>.

Error message extract from SAP system. Copyright SAP SE.

CMS035 - Details

• The SAP error message CMS035, which states "Unknown return code &1 from storage system &2," typically indicates that there is an issue with the communication between the SAP system and the connected storage system. This error can arise in various contexts, such as when using SAP's Data Storage Management (DSM) or when interacting with third-party storage solutions.
  Causes:
  
  Communication Issues: There may be a problem with the network connection between the SAP system and the storage system.
  Configuration Errors: Incorrect configuration settings in either the SAP system or the storage system can lead to this error.
  Unsupported Commands: The storage system may not support the command or request being sent by the SAP system, resulting in an unknown return code.
  Storage System Errors: The storage system itself may be experiencing issues or may be in a state that does not allow it to process requests correctly.
  Version Compatibility: There may be compatibility issues between the versions