How To Fix CMS028 - Attribute search: No template

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS - KPro: Content Management Service

• Message number: 028

• Message text: Attribute search: No template

What causes this issue?

No search pattern was transferred for the attribute search.

System Response

The search cannot be performed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS028 - Attribute search: No template ?

  The SAP error message CMS028, which states "Attribute search: No template," typically occurs in the context of the SAP Customer Management System (CMS) or SAP CRM when a user attempts to perform an attribute search but the system cannot find a suitable search template.
  Cause:
  
  Missing Search Template: The most common cause of this error is that the search template required for the attribute search has not been defined or is not available in the system.
  Incorrect Configuration: There may be issues with the configuration of the search templates in the system, leading to the inability to locate the necessary template.
  Authorization Issues: The user may not have the necessary authorizations to access the search templates.
  System Errors: There could be underlying system issues or bugs that prevent the search template from being recognized.
  
  Solution:
  
  
  Check Search Templates:
  
  Navigate to the relevant configuration area in SAP where search templates are defined (usually under the CRM settings).
  Ensure that the required search template for the attribute search is created and active.
  
  
  
  Create or Modify Search Template:
  
  If the template does not exist, create a new search template that meets the requirements for the attribute search.
  If it exists but is not functioning, review its configuration and make necessary adjustments.
  
  
  
  User Authorizations:
  
  Verify that the user has the appropriate authorizations to access the search templates. This can be done by checking the user roles and permissions in the system.
  
  
  
  System Check:
  
  If the above steps do not resolve the issue, check for any system errors or logs that might provide more context on the problem.
  Consult with your SAP Basis team to ensure that there are no underlying system issues affecting the functionality.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on configuring search templates and troubleshooting related issues.
  
  
  
  Contact SAP Support:
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training and Documentation: Review training materials or documentation related to SAP CRM and search functionalities to better understand how to configure and use search templates effectively.
  
  By following these steps, you should be able to identify the cause of the CMS028 error and implement a solution to resolve it.