How To Fix CMR_MSG006 - Memo Record &1 is locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CMR_MSG -

• Message number: 006

• Message text: Memo Record &1 is locked by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMR_MSG006 - Memo Record &1 is locked by user &2 ?

  The SAP error message CMR_MSG006 indicates that a memo record (identified by &1) is currently locked by another user (identified by &2). This typically occurs in scenarios where multiple users are trying to access or modify the same memo record simultaneously, leading to a conflict.
  Cause:
  
  Concurrent Access: Another user is currently editing or has locked the memo record, preventing other users from making changes.
  Session Timeout: A user may have left a session open, causing the record to remain locked.
  System Errors: Occasionally, system errors or crashes can leave records in a locked state.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, wait for the other user to finish their work and then try again.
  Identify the Locking User: Use transaction code SM12 to view the list of locked entries. You can check which user is holding the lock and the details of the lock.
  Contact the Locking User: If possible, communicate with the user who has the lock to see if they can release it.
  Release the Lock: If the locking user is unavailable and you have the necessary authorizations, you can manually release the lock using transaction code SM12. Be cautious with this approach, as it may lead to data inconsistencies if the other user is actively working on the record.
  Check for Background Jobs: Sometimes, background jobs may hold locks. Check if any jobs are running that might be causing the lock.
  System Administration: If the issue persists, it may require intervention from your SAP Basis team to investigate further.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related errors.
  SM37: To monitor background jobs that might be causing locks.
  
  
  User Training: Ensure that users are trained on how to properly exit transactions to avoid leaving records locked.
  System Configuration: Review system settings related to locking mechanisms to ensure they are configured correctly.
  
  If the problem continues after trying these solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.