How To Fix CMR_MSG002 - Insert memo record failed, detail:&1

SAP Error Message - Details

• Message type: E = Error

• Message class: CMR_MSG -

• Message number: 002

• Message text: Insert memo record failed, detail:&1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMR_MSG002 - Insert memo record failed, detail:&1 ?

  The SAP error message CMR_MSG002, which states "Insert memo record failed, detail: &1," typically occurs in the context of the SAP Customer Relationship Management (CRM) module. This error indicates that there was a failure when trying to insert a memo record into the database, and the detail parameter (&1) usually provides additional information about the nature of the failure.
  Possible Causes:
  
  Database Issues: There may be issues with the database connection or the database itself, such as locks, constraints, or insufficient space.
  Authorization Problems: The user may not have the necessary authorizations to create or modify memo records.
  Data Integrity Violations: The data being inserted may violate integrity constraints, such as unique keys or foreign key relationships.
  Configuration Issues: There may be configuration problems in the CRM system that prevent the memo record from being created.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may be causing the error.
  
  Solutions:
  
  Check Database Status: Ensure that the database is up and running, and check for any locks or constraints that may be affecting the insert operation.
  Review Authorizations: Verify that the user has the necessary authorizations to create memo records. This can be done by checking the user's roles and authorizations in the SAP system.
  Examine Data: Look at the data being inserted to ensure it meets all integrity constraints. Check for duplicates or invalid references.
  Check Configuration: Review the configuration settings in the CRM module to ensure everything is set up correctly for memo records.
  Debug Custom Code: If there are any custom enhancements or modifications, debug the code to identify any issues that may be causing the error.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the failure.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary) to check the structure of the memo table, or SE80 (Object Navigator) to review any related custom code.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.