How To Fix CMPERS119 - Internal error: User &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CMPERS - Personalization for Web Applications

  • Message number: 119

  • Message text: Internal error: User &1 does not exist

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CMPERS119 - Internal error: User &1 does not exist ?

    The SAP error message CMPERS119, which states "Internal error: User &1 does not exist," typically indicates that the system is trying to access a user profile or user data for a user ID that is not recognized in the SAP system. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Causes:

    1. User ID Does Not Exist: The user ID specified in the error message does not exist in the SAP user master data.
    2. User Deactivation: The user may have been deactivated or deleted from the system.
    3. Authorization Issues: The user may not have the necessary authorizations to access certain transactions or data.
    4. Data Consistency Issues: There may be inconsistencies in the user data or related tables in the SAP database.
    5. System Configuration Issues: There could be configuration issues in the system that prevent the user from being recognized.

    Solutions:

    1. Check User Existence:

      • Use transaction code SU01 to check if the user ID exists in the system. If it does not exist, you may need to create the user or correct the user ID being referenced.
    2. User Activation:

      • If the user exists but is inactive, you can reactivate the user in transaction SU01.
    3. Authorization Check:

      • Ensure that the user has the necessary authorizations to perform the action that triggered the error. You can check this in transaction SU53 after the error occurs.
    4. Data Consistency Check:

      • Run consistency checks on user data. You can use transaction SU10 to perform mass changes or checks on user data.
    5. Review Logs:

      • Check the system logs (transaction SM21) for any additional error messages or warnings that might provide more context about the issue.
    6. Consult Basis Team:

      • If the issue persists, consult your SAP Basis team. They can check for any underlying system issues or configuration problems.
    7. SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide patches.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • SU10: Mass User Maintenance
      • SU53: Display Authorization Check
      • SM21: System Log
    • User Management: Understanding user roles and authorizations in SAP is crucial for troubleshooting user-related issues.
    • SAP Documentation: Refer to SAP Help documentation for more details on user management and error handling.

    By following these steps, you should be able to identify the cause of the CMPERS119 error and implement a solution to resolve it.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker