How To Fix CMPD004 - Campaign determination log was switched off

SAP Error Message - Details

• Message type: E = Error

• Message class: CMPD - TPM Campaign Determination

• Message number: 004

• Message text: Campaign determination log was switched off

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMPD004 - Campaign determination log was switched off ?

  The SAP error message CMPD004, which states "Campaign determination log was switched off," typically occurs in the context of SAP Marketing or SAP CRM when the system is unable to log campaign determination processes due to the logging feature being disabled.
  Cause:
  
  Logging Disabled: The most common cause of this error is that the campaign determination logging feature has been turned off in the system settings. This can happen due to configuration changes or system settings that were modified by an administrator.
  System Configuration: The system may not be configured to capture logs for campaign determination, which can lead to this error message being displayed when attempting to execute a campaign-related function.
  
  Solution:
  
  
  Enable Campaign Determination Logging:
  
  Navigate to the relevant configuration settings in your SAP system.
  Go to the transaction code SPRO to access the SAP Reference IMG.
  Follow the path: Marketing -> Campaign Management -> Campaign Determination -> Settings.
  Look for an option related to logging or campaign determination logging and ensure it is enabled.
  Save your changes and exit the configuration.
  
  
  
  Check User Authorizations: Ensure that the user executing the campaign determination has the necessary authorizations to access and modify logging settings.
  
  
  Review System Documentation: If you are unsure about the changes, consult the system documentation or reach out to your SAP Basis or functional team for assistance.
  
  
  Testing: After enabling the logging, perform a test to ensure that the campaign determination process works as expected and that the logging is functioning correctly.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or any specific transaction related to campaign management.
  SAP Notes: Check for any SAP Notes related to CMPD004 for additional insights or patches that may address this issue.
  SAP Community: Engage with the SAP Community forums for discussions and solutions shared by other users who may have encountered the same error.
  
  By following these steps, you should be able to resolve the CMPD004 error and enable the campaign determination logging feature in your SAP system.