How To Fix CMMFDOR_DRVTV_ORDER316 - CDOTE bgRFC queue for order &1 has been unlocked and restarted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CMMFDOR_DRVTV_ORDER - Commodity Derivative Order Requests Messages

  • Message number: 316

  • Message text: CDOTE bgRFC queue for order &1 has been unlocked and restarted

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CMMFDOR_DRVTV_ORDER316 - CDOTE bgRFC queue for order &1 has been unlocked and restarted ?

    The SAP error message "CMMFDOR_DRVTV_ORDER316 CDOTE bgRFC queue for order &1 has been unlocked and restarted" typically indicates an issue related to the background RFC (bgRFC) processing for a specific order in the system. This error can occur in various scenarios, often related to the processing of asynchronous tasks or background jobs that are queued for execution.

    Cause:

    1. Lock Issues: The bgRFC queue may have been locked due to a previous error or a long-running process that did not complete successfully.
    2. System Performance: High system load or performance issues can lead to delays in processing bgRFC queues.
    3. Configuration Issues: Incorrect configuration of bgRFC settings or related parameters can lead to issues in processing.
    4. Data Consistency: There may be inconsistencies in the data related to the order that prevent it from being processed correctly.

    Solution:

    1. Check the bgRFC Queue: Use transaction code SLG1 to check the application log for any related errors. You can also use transaction SM58 to monitor the status of the bgRFC queues.
    2. Unlock the Queue: If the queue is locked, you may need to unlock it manually. This can often be done through transaction SMQ1 (for outbound queues) or SMQ2 (for inbound queues).
    3. Restart the Queue: After unlocking, you may need to restart the bgRFC queue. This can be done by selecting the queue and choosing the appropriate action to restart it.
    4. Check for Errors: Investigate any underlying issues that may have caused the queue to lock. Look for any related error messages in the logs and resolve them.
    5. System Performance: Monitor system performance and ensure that there are no bottlenecks affecting bgRFC processing. Consider optimizing the system if necessary.
    6. Consult Documentation: Review SAP documentation or notes related to bgRFC processing for any specific recommendations or patches that may apply to your version of SAP.

    Related Information:

    • Transaction Codes:
      • SLG1: Application Log
      • SM58: Transaction Monitor for Asynchronous RFC
      • SMQ1/SMQ2: Monitor bgRFC Queues
    • SAP Notes: Check SAP Notes for any known issues or fixes related to bgRFC processing and the specific error message.
    • Performance Monitoring: Use tools like ST03N or ST06 to monitor system performance and identify any resource constraints.

    If the issue persists after following these steps, it may be necessary to engage SAP support for further assistance, especially if it involves complex configurations or system-specific issues.

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