How To Fix CMMFDOR_DRVTV_ORDER251 - BgRFC queue is locked; retrigger process to unlock the queue

SAP Error Message - Details

• Message type: E = Error

• Message class: CMMFDOR_DRVTV_ORDER - Commodity Derivative Order Requests Messages

• Message number: 251

• Message text: BgRFC queue is locked; retrigger process to unlock the queue

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMMFDOR_DRVTV_ORDER251 - BgRFC queue is locked; retrigger process to unlock the queue ?

  The SAP error message "CMMFDOR_DRVTV_ORDER251 BgRFC queue is locked; retrigger process to unlock the queue" indicates that a background RFC (BgRFC) queue is currently locked, preventing the processing of messages in that queue. This can occur for various reasons, such as a long-running transaction, a system issue, or a deadlock situation.
  Causes:
  
  Long-running Transactions: If a transaction is taking too long to complete, it may lock the BgRFC queue.
  Deadlocks: Two or more processes may be waiting for each other to release locks, causing a deadlock situation.
  System Issues: Problems with the SAP system, such as memory issues or performance bottlenecks, can lead to locked queues.
  Configuration Issues: Incorrect configuration of the BgRFC settings may lead to locking issues.
  Network Issues: Connectivity problems between systems can also cause queues to lock.
  
  Solutions:
  
  Retrigger the Process: As suggested in the error message, you can try to retrigger the process that is causing the lock. This can often resolve temporary issues.
  Check Transaction Logs: Use transaction codes like SM58 (for transactional RFC) or SLG1 (for application logs) to check for any errors or long-running processes that may be causing the lock.
  Monitor Background Jobs: Use transaction SM37 to monitor background jobs and identify any jobs that are stuck or taking too long.
  Release Locks: If you identify a specific transaction that is causing the lock, you may need to manually release it. This can be done using transaction SM12 to delete the lock entries.
  System Performance Check: Check the overall performance of the SAP system. Look for memory issues, CPU usage, and other performance metrics that may indicate a problem.
  Configuration Review: Review the BgRFC configuration settings in transaction SMD or SCC4 to ensure they are set up correctly.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes:
  
  SM58: Monitor transactional RFC calls.
  SM37: Monitor background jobs.
  SM12: Display and delete lock entries.
  SLG1: Application log display.
  
  
  SAP Notes: Search for specific SAP Notes related to BgRFC issues or the specific error message for additional guidance.
  Documentation: Review SAP documentation on BgRFC and troubleshooting techniques for more detailed information.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.