How To Fix CMMD072 - Article hierarchy & is not active


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CMMD -

  • Message number: 072

  • Message text: Article hierarchy & is not active

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CMMD072 - Article hierarchy & is not active ?

    The SAP error message CMMD072 indicates that an article hierarchy is not active. This error typically arises in the context of SAP's Material Management (MM) or Sales and Distribution (SD) modules, particularly when dealing with product hierarchies or article master data.

    Cause:

    1. Inactive Hierarchy: The specific article hierarchy you are trying to use is not activated in the system. This could be due to the hierarchy being newly created and not yet activated, or it may have been deactivated for some reason.
    2. Configuration Issues: There may be issues in the configuration settings related to the article hierarchy in the SAP system.
    3. Missing Authorizations: The user may not have the necessary authorizations to access or activate the article hierarchy.

    Solution:

    1. Activate the Article Hierarchy:

      • Go to the relevant transaction code (e.g., COMM_HIERARCHY or COMM_HIER) to check the status of the article hierarchy.
      • If the hierarchy is inactive, activate it by selecting the appropriate option.
    2. Check Configuration:

      • Review the configuration settings for the article hierarchy in the SAP Customizing Implementation Guide (IMG). Ensure that the hierarchy is properly defined and activated.
      • Navigate to Logistics -> General -> Article Master -> Define Article Hierarchies and verify the settings.
    3. User Authorizations:

      • Ensure that the user has the necessary authorizations to access and modify article hierarchies. This may involve checking roles and permissions in the user profile.
    4. Consult Documentation:

      • Refer to SAP documentation or help files for specific details on managing article hierarchies and troubleshooting related issues.
    5. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as COMM_HIERARCHY, MM01 (Create Material), MM02 (Change Material), and MM03 (Display Material) for managing article hierarchies.
    • SAP Notes: Check for any SAP Notes related to the CMMD072 error message for additional insights or patches that may resolve the issue.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.

    By following these steps, you should be able to resolve the CMMD072 error and activate the necessary article hierarchy in your SAP system.

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