How To Fix CMM_TRM_TPL021 - Single Record Procedure &1 not proceesed at &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CMM_TRM_TPL - TPL related messages

• Message number: 021

• Message text: Single Record Procedure &1 not proceesed at &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMM_TRM_TPL021 - Single Record Procedure &1 not proceesed at &2 ?

  The SAP error message CMM_TRM_TPL021 indicates that a single record procedure (SRP) was not processed for a specific record. This error typically arises in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, where specific procedures or templates are expected to be executed for certain records.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Configuration: The procedure or template that is supposed to process the record may not be properly configured or may not exist in the system.
  Data Issues: The record being processed may have missing or invalid data that prevents the procedure from executing.
  System Errors: There may be underlying system issues, such as database connectivity problems or system resource limitations.
  Authorization Issues: The user or process attempting to execute the procedure may not have the necessary authorizations.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify that the procedure/template referenced in the error message is correctly configured in the system.
  Ensure that all necessary parameters and settings are in place.
  
  
  
  Validate Data:
  
  Review the record that is causing the error to ensure that all required fields are populated and that the data is valid.
  Look for any inconsistencies or anomalies in the data that could prevent processing.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for more detailed error messages or warnings that could provide additional context about the failure.
  Look for any related error messages that might indicate a broader issue.
  
  
  
  Check Authorizations:
  
  Ensure that the user or process has the necessary authorizations to execute the procedure.
  Review the roles and permissions assigned to the user.
  
  
  
  System Health Check:
  
  Perform a system health check to ensure that there are no underlying issues affecting performance or connectivity.
  Check for any recent changes or updates to the system that might have impacted functionality.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific procedure/template for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after performing the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SE80 (Object Navigator), and others that may help in troubleshooting.
  SAP Notes: Search for SAP Notes related to the error message or the specific procedure/template for any patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement an appropriate solution.