How To Fix CMM_TRM_DEND036 - The exception snapshot time has to be different from the regular time

SAP Error Message - Details

• Message type: E = Error

• Message class: CMM_TRM_DEND - CMM TRM EoD processing alignment

• Message number: 036

• Message text: The exception snapshot time has to be different from the regular time

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMM_TRM_DEND036 - The exception snapshot time has to be different from the regular time ?

  The SAP error message CMM_TRM_DEND036 indicates that there is an issue with the exception snapshot time being the same as the regular time in the context of a time management or time evaluation process. This error typically arises in the context of time evaluation in SAP, particularly when dealing with time management modules like CATS (Cross-Application Time Sheets) or other related functionalities.
  Cause:
  The error occurs when the system detects that the exception snapshot time (the time at which an exception is recorded) is identical to the regular time (the standard time for which the evaluation is being performed). This situation is not allowed because the system requires that exceptions be recorded at a different time to ensure accurate time evaluation and reporting.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Time Entries: Review the time entries for the employee or the relevant time evaluation period. Ensure that the exception times are set correctly and are distinct from the regular times.
  
  
  Adjust Exception Times: If you find that the exception snapshot time is indeed the same as the regular time, modify the exception time to ensure it is different. This may involve changing the time entry in the relevant time management transaction.
  
  
  Review Configuration: If this issue persists, check the configuration settings in the time management module. Ensure that the settings for exception handling and time evaluation are correctly configured.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling time entries and exceptions. This can provide insights into best practices and configuration settings.
  
  
  Testing: After making adjustments, perform a test run of the time evaluation to ensure that the error does not reoccur.
  
  
  Seek Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific system configuration.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Time Management Documentation: Familiarize yourself with the time management documentation provided by SAP, which can offer insights into how time evaluations and exceptions are handled.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.