How To Fix CMM_TIER_PRC010 - Purchase order item not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CMM_TIER_PRC -

• Message number: 010

• Message text: Purchase order item not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMM_TIER_PRC010 - Purchase order item not found ?

  The SAP error message CMM_TIER_PRC010: Purchase order item not found typically occurs when a user attempts to process a purchase order (PO) item that does not exist in the system. This can happen in various scenarios, such as during the creation of a goods receipt, invoice verification, or when trying to reference a PO item in a transaction.
  Causes:
  
  Incorrect PO Number or Item: The user may have entered an incorrect purchase order number or item number.
  Deleted or Closed PO: The purchase order or the specific item may have been deleted or closed, making it unavailable for further processing.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to discrepancies.
  Authorization Issues: The user may not have the necessary permissions to view or process the specified PO item.
  System Configuration Issues: There may be configuration issues in the SAP system that prevent the PO item from being recognized.
  
  Solutions:
  
  Verify PO Number and Item: Double-check the purchase order number and item number entered to ensure they are correct.
  Check PO Status: Use transaction codes like ME23N (Display Purchase Order) to check the status of the purchase order and confirm whether the item exists and is open for processing.
  Review Deletion Flags: Ensure that the purchase order item has not been flagged for deletion or is not in a closed status.
  Check User Authorizations: Ensure that the user has the necessary authorizations to access and process the purchase order item.
  Consult with IT Support: If the issue persists, consult with your IT support team to investigate potential data synchronization issues or system configuration problems.
  Use Transaction Logs: Check transaction logs or system messages for additional details that may provide insight into why the item is not found.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), ME22N (Change Purchase Order), and ME21N (Create Purchase Order).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or user manuals for guidance on handling purchase orders and related transactions.
  Training: Consider training sessions for users to ensure they understand how to properly enter and manage purchase orders in SAP.
  
  If the problem continues after following these steps, it may be necessary to escalate the issue to SAP support or your internal SAP team for further investigation.