How To Fix CMM_RO_PROCESS072 - Document pricing cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CMM_RO_PROCESS - Risk Object Processing

• Message number: 072

• Message text: Document pricing cannot be changed

What causes this issue?

The process of creating risk entries is different for Priced STOs and
unpriced STO. Hence the same document cannot be altered to change the
pricing

System Response

Risk entries cannot get updated

How to fix this error?

Delete the old document and create a new STO document to reflect the
correct risk entries

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMM_RO_PROCESS072 - Document pricing cannot be changed ?

  The SAP error message CMM_RO_PROCESS072, which states "Document pricing cannot be changed," typically occurs in the context of contract management or sales order processing when there is an attempt to modify the pricing of a document that is not allowed due to certain conditions or settings in the system.
  Causes:
  
  Document Status: The document may be in a status that does not allow changes to pricing. For example, if the document is already released or completed, changes to pricing may be restricted.
  Pricing Conditions: The pricing conditions may be locked or set to be non-changeable due to the configuration in the pricing procedure.
  Contractual Obligations: If the document is linked to a contract or agreement that has fixed pricing, changes may not be permitted.
  Authorization Issues: The user may not have the necessary authorizations to make changes to pricing in the document.
  System Settings: Certain system settings or configurations may prevent changes to pricing once a document reaches a certain stage in its lifecycle.
  
  Solutions:
  
  Check Document Status: Verify the status of the document. If it is in a status that does not allow changes, you may need to revert it to a previous status or create a new document.
  Review Pricing Conditions: Check the pricing conditions in the document. If they are locked, you may need to unlock them or adjust the pricing procedure settings.
  Contract Review: If the document is linked to a contract, review the terms of the contract to see if pricing changes are allowed. If not, you may need to create an amendment to the contract.
  User Authorizations: Ensure that the user attempting to make the changes has the necessary authorizations. If not, contact your system administrator to adjust the permissions.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the pricing procedure and document settings to ensure they align with your business requirements.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review SAP documentation related to pricing procedures, contract management, and sales order processing for more detailed information on how pricing is managed within the system.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.