How To Fix CMM_RO_PROCESS024 - VLOGP update failed; no pricing provided

SAP Error Message - Details

• Message type: E = Error

• Message class: CMM_RO_PROCESS - Risk Object Processing

• Message number: 024

• Message text: VLOGP update failed; no pricing provided

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMM_RO_PROCESS024 - VLOGP update failed; no pricing provided ?

  The SAP error message CMM_RO_PROCESS024 with the description "VLOGP update failed; no pricing provided" typically occurs in the context of the SAP system when there is an issue with the pricing data during the processing of a sales order, delivery, or similar transaction. This error indicates that the system attempted to update the VLOGP table (which is related to document flow and logistics) but could not do so because it did not find any pricing information.
  Causes:
  
  Missing Pricing Conditions: The most common cause is that the pricing conditions for the item in question are not maintained or are missing in the pricing procedure.
  Incorrect Configuration: There may be issues with the configuration of the pricing procedure, such as missing access sequences or condition types.
  Data Inconsistencies: There could be inconsistencies in the master data, such as customer or material master records that do not have the necessary pricing information.
  Document Status: The document may be in a status that does not allow for pricing updates, such as being incomplete or blocked.
  Custom Code Issues: If there are custom enhancements or user exits that manipulate pricing, they may not be functioning correctly.
  
  Solutions:
  
  Check Pricing Conditions: Verify that the pricing conditions are correctly maintained for the relevant sales document. You can do this by checking the condition records in the pricing procedure.
  Review Configuration: Ensure that the pricing procedure is correctly configured in the system. Check the access sequences and condition types to ensure they are set up properly.
  Validate Master Data: Check the customer and material master records to ensure that they have the necessary pricing information. This includes checking for valid sales area data.
  Document Review: Look at the status of the document that is causing the error. Ensure that it is complete and not blocked for any reason.
  Debugging: If the issue persists, consider debugging the process to identify where the pricing information is being lost or not retrieved.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VK11 (Create Condition), VK12 (Change Condition), and VK13 (Display Condition) to manage pricing conditions.
  Pricing Procedure: The pricing procedure can be checked in the configuration under SPRO -> Sales and Distribution -> Basic Functions -> Pricing -> Pricing Control.
  Error Logs: Review the application logs (transaction SLG1) for more detailed information about the error and any related messages.
  
  If the problem continues after checking these areas, it may be beneficial to involve your SAP support team or consult with an SAP expert for further investigation.