How To Fix CMM_MEV_GEN_COM013 - Purchase order &1 is currently being processed by another user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CMM_MEV_GEN_COM -

• Message number: 013

• Message text: Purchase order &1 is currently being processed by another user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMM_MEV_GEN_COM013 - Purchase order &1 is currently being processed by another user &2 ?

  The SAP error message CMM_MEV_GEN_COM013 indicates that a purchase order (PO) is currently being processed by another user. This typically occurs when multiple users attempt to access or modify the same purchase order simultaneously, leading to a lock on the document to prevent data inconsistencies.
  Cause:
  
  Concurrent Access: Another user has the purchase order open for editing or processing.
  Session Lock: The system has locked the PO due to an ongoing transaction or process.
  Long-running Transactions: If a user is taking a long time to complete their transaction, it can lead to this error for others trying to access the same PO.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their transaction and then try accessing the purchase order again.
  Check User Sessions: If you have access, check the user sessions in the system to see who is currently processing the PO. You can use transaction codes like SM04 (User Overview) or SM12 (Display and Delete Locks) to identify the user and the lock.
  Communicate with the User: If possible, communicate with the user who is currently processing the PO to see if they can complete their task quickly.
  Transaction Monitoring: If this is a frequent issue, consider monitoring the transactions that lead to this lock and optimizing the process to reduce the time taken by users.
  System Configuration: In some cases, it may be necessary to review the system configuration or settings related to document locking to ensure they are appropriate for your business processes.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. SAP uses a locking mechanism to prevent data inconsistencies, and locks can be either exclusive (preventing all other access) or shared (allowing read access).
  Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), SM12 (Lock Entries), and SM04 (User Overview) for monitoring and managing user sessions and locks.
  User Training: Ensure that users are trained on how to properly close transactions and avoid leaving POs open for extended periods.
  
  If the issue persists or if you suspect a system error, it may be necessary to contact your SAP support team for further assistance.