How To Fix CMM_INDEX004 - Cannot read the preceding sales document items

SAP Error Message - Details

• Message type: E = Error

• Message class: CMM_INDEX - Commodity Management Index Table

• Message number: 004

• Message text: Cannot read the preceding sales document items

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMM_INDEX004 - Cannot read the preceding sales document items ?

  The SAP error message CMM_INDEX004 ("Cannot read the preceding sales document items") typically occurs in the context of sales order processing, particularly when there is an issue with accessing or retrieving data related to preceding sales documents. This error can arise in various scenarios, such as during the creation of follow-on documents (like delivery or billing) or when trying to display or process sales orders.
  Causes:
  
  Missing or Incomplete Data: The preceding sales document may not exist, or the items in the document may be incomplete or missing.
  Data Consistency Issues: There may be inconsistencies in the database, such as missing entries in the sales document item table.
  Authorization Issues: The user may not have the necessary authorizations to access the preceding sales document.
  System Configuration: Incorrect configuration settings in the sales and distribution module could lead to this error.
  Database Issues: Problems with the database, such as corruption or connectivity issues, can also lead to this error.
  
  Solutions:
  
  Check Document Existence: Verify that the preceding sales document exists and is complete. You can do this by checking the sales order in the SAP system.
  Review Data Consistency: Use transaction codes like SE11 or SE16 to check the relevant database tables (e.g., VBAK for sales document header, VBAP for sales document items) for any inconsistencies or missing entries.
  Authorization Check: Ensure that the user has the necessary authorizations to access the sales document. This can be checked in the user roles and authorizations.
  Recreate the Document: If the preceding document is corrupted or missing, you may need to recreate it.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  System Configuration Review: Review the configuration settings in the sales and distribution module to ensure they are set up correctly.
  Database Check: If you suspect database issues, consult your database administrator to check for any problems or inconsistencies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to navigate and troubleshoot sales documents.
  SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  Documentation: Review SAP documentation related to sales order processing and error handling for additional insights.
  
  By following these steps, you should be able to identify the cause of the CMM_INDEX004 error and implement a suitable solution.