How To Fix CMFU020 - No header notification for repair or refurbishment orders

SAP Error Message - Details

• Message type: E = Error

• Message class: CMFU - Message Class for Function Group CMFU (Confirmation)

• Message number: 020

• Message text: No header notification for repair or refurbishment orders

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMFU020 - No header notification for repair or refurbishment orders ?

  The SAP error message CMFU020 indicates that there is no header notification associated with a repair or refurbishment order. This error typically arises in the context of the SAP Plant Maintenance (PM) or Customer Service (CS) modules, where notifications are used to track maintenance or service activities.
  Cause:
  
  Missing Notification: The most common cause of this error is that a notification has not been created or linked to the repair or refurbishment order.
  Incorrect Order Type: The order type being used may not be configured to allow for notifications.
  Data Entry Errors: There may be issues with how the order was created, such as missing mandatory fields or incorrect data.
  Configuration Issues: The system configuration may not be set up correctly to handle notifications for the specific order type.
  
  Solution:
  
  
  Create a Notification: 
  
  If a notification is missing, create a new notification and link it to the repair or refurbishment order. This can typically be done through the transaction codes like IW21 (Create Notification) or IW22 (Change Notification).
  
  
  
  Check Order Type Configuration:
  
  Verify that the order type you are using is configured to allow notifications. This can be checked in the configuration settings under the relevant order type settings in SPRO (SAP Reference IMG).
  
  
  
  Review Order Data:
  
  Check the data entered in the order to ensure that all required fields are filled out correctly. Look for any inconsistencies or missing information.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to notifications and orders to ensure that you are following the correct procedures.
  
  
  
  System Configuration:
  
  If the issue persists, consult with your SAP Basis or configuration team to ensure that the system is set up correctly for handling notifications with repair or refurbishment orders.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), IW31 (Create Order), and IW32 (Change Order).
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Authorization: Ensure that you have the necessary authorizations to create and link notifications to orders.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP PM/CS processes to better understand how notifications and orders interact.
  
  If the problem continues after trying these solutions, it may be beneficial to reach out to your SAP support team for further assistance.