How To Fix CMFU007 - Services are not possible without the time confirmation

SAP Error Message - Details

• Message type: E = Error

• Message class: CMFU - Message Class for Function Group CMFU (Confirmation)

• Message number: 007

• Message text: Services are not possible without the time confirmation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMFU007 - Services are not possible without the time confirmation ?

  The SAP error message CMFU007 indicates that a service cannot be processed because time confirmation is required but has not been provided. This error typically occurs in the context of service management or service order processing within SAP, particularly when dealing with service confirmations in the SAP Customer Service (CS) or Plant Maintenance (PM) modules.
  Cause:
  The error arises when:
  
  A service order or service confirmation is being processed, but the required time confirmation has not been entered.
  The system is configured to mandate time confirmations for certain service activities, and the necessary data is missing.
  
  Solution:
  To resolve the CMFU007 error, you can take the following steps:
  
  
  Enter Time Confirmation:
  
  Navigate to the relevant service order or confirmation transaction (e.g., IW41 for time confirmation).
  Enter the required time confirmation details for the service performed.
  
  
  
  Check Configuration:
  
  If you believe that time confirmation should not be mandatory for your process, check the configuration settings in the SAP system.
  Go to the configuration settings for service management or plant maintenance and review the settings related to time confirmations. You may need to adjust the settings to make time confirmation optional if that aligns with your business process.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to enter time confirmations. Lack of proper permissions can also lead to this error.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to service confirmations and time entry to ensure that you are following the correct procedures.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW41 (Enter Time Confirmation) and IW42 (Change Time Confirmation).
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  Business Processes: Understand the business processes in your organization that involve service orders and confirmations to ensure compliance with operational requirements.
  
  By following these steps, you should be able to resolve the CMFU007 error and proceed with your service order processing in SAP.