How To Fix CMD_API010 - Customer &1: Alternative dunning recipient &2 is a one-time account

CMD_API010 - Overview

• Message type: E = Error

• Message class: CMD_API - Customer APIs

• Message number: 010

• Message text: Customer &1: Alternative dunning recipient &2 is a one-time account

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMD_API010 - Customer &1: Alternative dunning recipient &2 is a one-time account ?

  The SAP error message CMD_API010 indicates that there is an issue with the alternative dunning recipient for a customer account. Specifically, it states that the alternative dunning recipient is a one-time account, which means it is not a permanent customer account and cannot be used for dunning purposes.
  
  Cause:
  
  One-Time Account: The alternative dunning recipient specified is a one-time account (e.g., a customer account that is not intended for regular use).
  Configuration Issue: The system may be configured to expect a regular customer account for dunning purposes, but a one-time account has been assigned instead.
  Data Entry Error: There may have been an error in data entry where a one-time account was mistakenly assigned as the dunning recipient.
  
  
  Solution:
  
  
  Change the Dunning Recipient: 
  
  Go to the customer master data and check the alternative dunning recipient field.
  Replace the one-time account with a valid customer account that is intended for dunning.
  
  
  
  Review Customer Master Data:
  
  Ensure that the customer master