How To Fix CMCDT005 - Unknown error when reading the hierarchy, ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CMCDT -

• Message number: 005

• Message text: Unknown error when reading the hierarchy, ID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMCDT005 - Unknown error when reading the hierarchy, ID &1 ?

  The SAP error message CMCDT005, which states "Unknown error when reading the hierarchy, ID &1," typically occurs in the context of working with hierarchical data structures in SAP, such as those used in master data management or reporting. This error can arise due to various reasons, including data inconsistencies, configuration issues, or system-related problems.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or corruption in the hierarchy data that is being accessed.
  Missing Hierarchy: The hierarchy ID specified in the error message may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy data.
  Configuration Issues: There may be configuration problems in the hierarchy settings or related master data.
  System Errors: Temporary system issues or bugs in the SAP application could also lead to this error.
  
  Solutions:
  
  
  Check Hierarchy ID: Verify that the hierarchy ID mentioned in the error message exists and is correctly configured. You can do this by navigating to the relevant transaction or using the appropriate report to check the hierarchy.
  
  
  Data Consistency Check: Run consistency checks on the hierarchy data to identify and resolve any inconsistencies. This may involve using transaction codes like SE11 to check the database table or using specific reports designed for data consistency.
  
  
  Authorization Check: Ensure that the user encountering the error has the necessary authorizations to access the hierarchy. This can be checked in the user roles and profiles.
  
  
  Review Configuration: Check the configuration settings related to the hierarchy in the relevant customizing transactions (e.g., SPRO). Ensure that all necessary settings are correctly defined.
  
  
  System Logs: Review system logs (transaction SM21) and short dumps (transaction ST22) for any additional error messages or information that could provide more context about the issue.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs or information.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SPRO (Customizing), SM21 (System Log), and ST22 (Dump Analysis).
  Documentation: Review SAP documentation related to the specific module or functionality you are working with, as it may provide insights into hierarchy management and troubleshooting.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and potentially resolve the CMCDT005 error in your SAP system.