How To Fix CMCB_MSG575 - Data locked by another user


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CMCB_MSG - Cash Budgeting Message Class

  • Message number: 575

  • Message text: Data locked by another user

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CMCB_MSG575 - Data locked by another user ?

    The SAP error message CMCB_MSG575, which indicates that "Data locked by another user," typically occurs in SAP systems when a user attempts to access or modify data that is currently being used or locked by another user. This is a common scenario in multi-user environments where data integrity and consistency are critical.

    Cause:

    1. Concurrent Access: Another user is currently editing or processing the same data object (e.g., a document, record, or transaction).
    2. Lock Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. When a user accesses a record, it may be locked for editing until the user completes their task or explicitly releases the lock.
    3. Long Transactions: If a user has a long-running transaction, it may hold the lock for an extended period, causing other users to encounter this error.
    4. System Issues: Occasionally, system issues or bugs can lead to locks not being released properly.

    Solution:

    1. Wait and Retry: The simplest solution is to wait for the other user to finish their task and then try again. If the lock is temporary, this may resolve the issue.
    2. Identify the Lock: Use transaction codes like SM12 (for lock entries) to identify which user or process is holding the lock. You can check the lock entries and see if you can contact the user to release the lock.
    3. Release the Lock: If you have the necessary authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still working on the data.
    4. Check for Long Transactions: If a user is holding a lock for an extended period, check if they are still active. If not, consider terminating their session if you have the necessary permissions.
    5. Review System Configuration: Ensure that the system is configured correctly to handle concurrent access and that there are no underlying issues causing excessive locking.
    6. Consult Documentation: Refer to SAP documentation or support for specific guidance related to your version and configuration of SAP.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage lock entries), SM21 (to check system logs), and ST22 (to analyze dumps).
    • User Training: Ensure that users are trained on how to properly manage their sessions and avoid leaving transactions open longer than necessary.
    • Performance Monitoring: Regularly monitor system performance and user activity to identify patterns that may lead to locking issues.

    If the problem persists or if you are unsure about taking any actions, it is advisable to consult with your SAP Basis team or SAP support for further assistance.

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