How To Fix CMCB_MSG366 - You cannot perform a duplicate approval

SAP Error Message - Details

• Message type: E = Error

• Message class: CMCB_MSG - Cash Budgeting Message Class

• Message number: 366

• Message text: You cannot perform a duplicate approval

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMCB_MSG366 - You cannot perform a duplicate approval ?

  The SAP error message CMCB_MSG366, which states "You cannot perform a duplicate approval," typically occurs in the context of workflow approvals within SAP systems, particularly in the SAP Business Workflow or SAP Business Objects environments. This error indicates that an attempt is being made to approve a document or request that has already been approved, or that the approval process has already been initiated for that particular item.
  Cause:
  
  Duplicate Approval Attempt: The most common cause is that the user is trying to approve a request that has already been approved by themselves or another user.
  Workflow Configuration: There may be issues with the workflow configuration that allow for multiple approval attempts.
  System or User Error: The user may not be aware that the approval has already been completed, or there may be a misunderstanding of the approval process.
  
  Solution:
  
  Check Approval Status: Verify the current status of the document or request you are trying to approve. Ensure that it has not already been approved.
  Review Workflow Logs: Look into the workflow logs to see the history of approvals for the specific document. This can help identify if someone else has already approved it.
  User Training: Ensure that users are trained on the approval process to avoid confusion regarding the status of requests.
  System Configuration: If the issue persists, it may be necessary to review the workflow configuration settings to ensure that duplicate approvals are not allowed or to adjust the workflow logic if needed.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation related to workflow management and approval processes for more detailed guidance.
  User Forums: Engage with user forums or communities where similar issues may have been discussed, as other users may have encountered and resolved the same error.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.