How To Fix CMCB_MSG350 - Cannot send mail

SAP Error Message - Details

• Message type: E = Error

• Message class: CMCB_MSG - Cash Budgeting Message Class

• Message number: 350

• Message text: Cannot send mail

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMCB_MSG350 - Cannot send mail ?

  The SAP error message CMCB_MSG350, which states "Cannot send mail," typically occurs in the context of SAP BusinessObjects or SAP Business Intelligence when there is an issue with the email configuration or the mail server settings. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Incorrect SMTP Configuration: The SMTP server settings may be incorrect or not properly configured in the SAP system.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the SMTP server.
  Authentication Problems: The credentials used to authenticate with the SMTP server may be incorrect or missing.
  Firewall Restrictions: A firewall may be blocking the connection to the SMTP server.
  Email Quota Exceeded: The email account being used may have exceeded its sending limits or quota.
  Invalid Email Addresses: The email addresses specified in the report or alert may be invalid or improperly formatted.
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to the Central Management Console (CMC) and verify the SMTP settings under the "Email" section.
  Ensure that the SMTP server address, port, and any required authentication details are correctly configured.
  
  
  
  Test Network Connectivity:
  
  Use tools like ping or telnet to check if the SAP server can reach the SMTP server.
  Ensure that there are no network issues or outages.
  
  
  
  Verify Authentication Credentials:
  
  Check the username and password used for SMTP authentication.
  If using OAuth or other authentication methods, ensure that the tokens or credentials are valid.
  
  
  
  Check Firewall Settings:
  
  Ensure that the firewall settings allow outbound connections to the SMTP server on the specified port (usually port 25, 587, or 465).
  
  
  
  Monitor Email Quota:
  
  Check the email account being used for sending emails to ensure it has not exceeded its quota or limits.
  
  
  
  Validate Email Addresses:
  
  Review the email addresses being used in the reports or alerts to ensure they are valid and correctly formatted.
  
  
  
  Related Information:
  
  Logs: Check the SAP application logs for more detailed error messages that may provide additional context for the failure.
  Documentation: Refer to the official SAP documentation for configuring email settings in your specific version of SAP BusinessObjects or SAP Business Intelligence.
  Support: If the issue persists after checking the above items, consider reaching out to SAP support or your system administrator for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the CMCB_MSG350 error in your SAP environment.