How To Fix CMCB_MSG079 - Error occurred while loading HR hierarchy

SAP Error Message - Details

• Message type: E = Error

• Message class: CMCB_MSG - Cash Budgeting Message Class

• Message number: 079

• Message text: Error occurred while loading HR hierarchy

What causes this issue?

You want to load the HR hierarchy into the system, however an unknown
error occurred when calling data from the HCM function module.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the HCM function module.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMCB_MSG079 - Error occurred while loading HR hierarchy ?

  The SAP error message CMCB_MSG079, which indicates that an error occurred while loading the HR hierarchy, typically arises in the context of SAP systems that manage human resources data, such as SAP HCM (Human Capital Management) or SAP SuccessFactors. This error can occur due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or corruption in the HR data that is being loaded, such as missing or incorrect entries in the hierarchy structure.
  Authorization Issues: The user or process attempting to load the HR hierarchy may not have the necessary authorizations to access the required data.
  Configuration Errors: Incorrect configuration settings in the HR module or related components can lead to issues when loading the hierarchy.
  System Performance: If the system is under heavy load or if there are performance issues, it may fail to load the hierarchy properly.
  Technical Errors: There could be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  Check Data Integrity: Review the HR data for any inconsistencies or missing entries. Ensure that all necessary data is correctly populated in the relevant tables.
  Review Authorizations: Verify that the user or process has the appropriate authorizations to access and load the HR hierarchy. Adjust roles and permissions as necessary.
  Configuration Review: Check the configuration settings related to the HR module. Ensure that all settings are correctly defined and aligned with the business requirements.
  System Monitoring: Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider scheduling the hierarchy load during off-peak hours.
  Error Logs: Review the application and system logs for any additional error messages or warnings that may provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific version of the software you are using. There may be known issues or patches available.
  Technical Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to CMCB_MSG079. SAP frequently updates its knowledge base with solutions to common problems.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights.
  Documentation: Review the official SAP documentation for the HR module to understand the expected behavior and configuration settings.
  
  By systematically addressing the potential causes and applying the suggested solutions, you should be able to resolve the CMCB_MSG079 error and successfully load the HR hierarchy.