How To Fix CMAC_FEE_CALC728 - Business partner &1 has more than one contract account

SAP Error Message - Details

• Message type: E = Error

• Message class: CMAC_FEE_CALC - Messages for Student Accounting

• Message number: 728

• Message text: Business partner &1 has more than one contract account

System Response

The system will select a contract account.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMAC_FEE_CALC728 - Business partner &1 has more than one contract account ?

  The SAP error message CMAC_FEE_CALC728 indicates that a specific business partner has more than one contract account associated with it. This situation can arise in various scenarios, particularly in the context of billing, contract management, or fee calculation processes.
  Cause:
  The error occurs when the system attempts to perform an operation (like fee calculation) for a business partner that is linked to multiple contract accounts. The system requires a unique contract account to proceed with the operation, and the presence of multiple accounts creates ambiguity.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify the Business Partner: Check the business partner number mentioned in the error message (represented as &1). 
  
  
  Review Contract Accounts: Use transaction codes like BP (Business Partner) or FBL3N (for account balances) to review all contract accounts associated with the business partner. 
  
  
  Determine the Correct Contract Account: Decide which contract account should be used for the operation. This may involve business logic or discussions with relevant stakeholders.
  
  
  Modify the Operation: If possible, modify the operation to specify the correct contract account explicitly. This could involve changing the parameters in the transaction or program that triggered the error.
  
  
  Consolidate Accounts: If appropriate, consider consolidating the contract accounts if they are meant to represent the same entity or service. This may involve data cleanup or adjustments in the master data.
  
  
  Consult Documentation: Review any relevant SAP documentation or configuration settings that might affect how contract accounts are managed for business partners.
  
  
  Contact Support: If the issue persists or if you are unsure about the implications of modifying contract accounts, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), FBL3N (Display G/L Account Line Items), and FBL5N (Customer Line Item Display).
  Master Data Management: Understanding how business partner and contract account data is structured and managed in your SAP system can help prevent similar issues in the future.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  
  By following these steps, you should be able to resolve the error and ensure that the correct contract account is used for the business partner in question.