How To Fix CMAC_FEE_CALC719 - Document & has no reference document; user status was not set


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CMAC_FEE_CALC - Messages for Student Accounting

  • Message number: 719

  • Message text: Document & has no reference document; user status was not set

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CMAC_FEE_CALC719 - Document & has no reference document; user status was not set ?

    The SAP error message CMAC_FEE_CALC719 indicates that a document does not have a reference document, and as a result, the user status was not set. This error typically occurs in the context of fee calculation processes, particularly in the SAP Contract Management or SAP Customer Relationship Management (CRM) modules.

    Cause:

    1. Missing Reference Document: The document in question is expected to have a reference to another document (like a contract, order, or invoice), but it does not. This could happen if the document was created without linking it to the necessary reference.
    2. User Status Configuration: The system is configured to set a user status based on certain conditions, including the presence of a reference document. If these conditions are not met, the user status will not be set, leading to this error.
    3. Data Integrity Issues: There may be issues with data integrity or incomplete data entry that resulted in the absence of a reference document.

    Solution:

    1. Check Document References: Review the document in question to ensure that it has the necessary reference document linked. If it does not, you may need to create or link the appropriate reference document.
    2. Review User Status Configuration: Check the configuration settings for user statuses in your SAP system. Ensure that the conditions for setting user statuses are correctly defined and that they align with your business processes.
    3. Data Entry Validation: Ensure that all required fields are filled out correctly during document creation. Implement validation checks to prevent the creation of documents without necessary references.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in your version of SAP.
    5. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They can provide insights based on your specific system configuration and version.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE80 (Object Navigator), or SM37 (Job Monitoring).
    • User Status Management: Understand how user statuses are managed in your SAP environment, including the configuration of status profiles and the conditions under which statuses are set or changed.
    • Error Logs: Check the application logs (transaction SLG1) for more detailed error messages or related issues that could provide additional context for the error.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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