How To Fix CMAC_FEE_CALC714 - User status was not set in any notification

SAP Error Message - Details

• Message type: E = Error

• Message class: CMAC_FEE_CALC - Messages for Student Accounting

• Message number: 714

• Message text: User status was not set in any notification

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMAC_FEE_CALC714 - User status was not set in any notification ?

  The SAP error message CMAC_FEE_CALC714 indicates that the user status was not set in any notification. This error typically arises in the context of SAP's Customer Management or Service Management modules, particularly when dealing with notifications related to service orders, maintenance, or customer requests.
  Cause:
  
  
  Missing User Status: The error suggests that the system is expecting a user status to be set on a notification, but it is not found. This could be due to:
  
  The notification not being created properly.
  The user status not being assigned to the notification.
  The user status configuration not being set up correctly in the system.
  
  
  
  Configuration Issues: There may be issues with the configuration of user statuses in the system, which could prevent the assignment of statuses to notifications.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to set or view the user status on the notification.
  
  
  Solution:
  
  
  Check Notification: Verify that the notification in question has been created correctly and that it is in the expected status. Ensure that the user status is assigned to the notification.
  
  
  Set User Status: If the user status is missing, you can manually set the user status on the notification. This can typically be done in the notification details screen.
  
  
  Review Configuration: Check the configuration of user statuses in the system. Ensure that the user statuses are defined correctly and that they are assigned to the relevant notification types.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to set and view user statuses. This may involve checking user roles and permissions in the SAP system.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on user statuses and notifications in your version of SAP.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  User Status Management: Understanding how user statuses work in SAP can help in troubleshooting similar issues. User statuses are often used to control the workflow and processing of notifications and orders.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification) to manage notifications effectively.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches that address the issue.
  
  By following these steps, you should be able to resolve the CMAC_FEE_CALC714 error and ensure that user statuses are correctly set in your notifications.