How To Fix CMAC_FEE_CALC709 - Cannot authorize payment card

SAP Error Message - Details

• Message type: E = Error

• Message class: CMAC_FEE_CALC - Messages for Student Accounting

• Message number: 709

• Message text: Cannot authorize payment card

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMAC_FEE_CALC709 - Cannot authorize payment card ?

  The SAP error message CMAC_FEE_CALC709: Cannot authorize payment card typically occurs in the context of payment processing within SAP systems, particularly when dealing with credit card transactions. This error indicates that the system is unable to authorize a payment card for a transaction, which can be due to several reasons.
  Causes:
  
  Invalid Card Information: The payment card details (number, expiration date, CVV) may be incorrect or not formatted properly.
  Card Expiration: The card being used may have expired.
  Insufficient Funds: The card may not have enough available credit or funds to cover the transaction.
  Bank or Processor Issues: There may be issues with the payment processor or the bank that is handling the transaction.
  Configuration Issues: The SAP system may not be properly configured to handle the payment method being used.
  Fraud Detection: The transaction may have been flagged as potentially fraudulent by the payment processor.
  Network Issues: There may be connectivity issues preventing the system from reaching the payment processor.
  
  Solutions:
  
  Verify Card Information: Double-check the payment card details entered in the system to ensure they are correct.
  Check Card Status: Ensure that the card is active and has not expired.
  Test with Different Card: If possible, try using a different payment card to see if the issue persists.
  Contact Payment Processor: Reach out to the payment processor or bank to inquire about any issues with the card or transaction.
  Review Configuration: Check the SAP configuration settings related to payment processing to ensure they are set up correctly.
  Monitor for Fraud Alerts: If the transaction is being flagged for fraud, review the transaction details and consider contacting the cardholder for verification.
  Check Network Connectivity: Ensure that there are no network issues that could be affecting communication with the payment processor.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to payment processing and the specific error message.
  Transaction Logs: Review transaction logs in SAP to gather more details about the error and any related messages.
  Documentation: Refer to SAP documentation for payment processing to ensure compliance with best practices and configurations.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.