How To Fix CMAC_FEE_CALC370 - Cannot prepare posting date for manual correction


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CMAC_FEE_CALC - Messages for Student Accounting

  • Message number: 370

  • Message text: Cannot prepare posting date for manual correction

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CMAC_FEE_CALC370 - Cannot prepare posting date for manual correction ?

    The SAP error message CMAC_FEE_CALC370 ("Cannot prepare posting date for manual correction") typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that there is an issue with the posting date that is required for processing a manual correction.

    Causes:

    1. Invalid Posting Date: The posting date may be outside of the allowed range defined in the system settings (e.g., it could be a future date or a date that is too far in the past).
    2. Configuration Issues: There may be configuration settings in the financial accounting module that restrict the posting dates for certain transactions.
    3. Document Status: The document you are trying to correct may be in a status that does not allow for manual corrections.
    4. Authorization Issues: The user may not have the necessary authorizations to perform the manual correction.
    5. System Errors: There could be underlying system errors or inconsistencies in the database that are preventing the posting date from being prepared.

    Solutions:

    1. Check Posting Date: Verify the posting date you are trying to use for the manual correction. Ensure it is within the allowed range and is valid.
    2. Review Configuration: Check the configuration settings in the financial accounting module to ensure that the posting date settings are correct and allow for manual corrections.
    3. Document Status: Ensure that the document you are trying to correct is in a status that allows for manual corrections. If necessary, change the status of the document.
    4. User Authorizations: Verify that the user has the necessary authorizations to perform the manual correction. If not, contact your system administrator to grant the required permissions.
    5. System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
    6. Consult Documentation: Refer to SAP documentation or support notes related to the error message for any specific guidance or patches that may be available.
    7. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB50 (for manual postings) or FB01 (for document entry) to understand where the error might be occurring.
    • SAP Notes: Search for SAP Notes related to the error message CMAC_FEE_CALC370 in the SAP Support Portal for any known issues or fixes.
    • User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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