How To Fix CMA_CI007 - Remote service generated an error message

SAP Error Message - Details

• Message type: E = Error

• Message class: CMA_CI - CMS-CI Messages

• Message number: 007

• Message text: Remote service generated an error message

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMA_CI007 - Remote service generated an error message ?

  The SAP error message CMA_CI007 indicates that a remote service has generated an error message. This error typically occurs in the context of SAP's Central Management Architecture (CMA) and can be related to various issues, such as communication problems, configuration errors, or issues with the remote service itself.
  Causes:
  
  Network Issues: Problems with network connectivity between the SAP system and the remote service can lead to this error.
  Service Configuration: Incorrect configuration of the remote service or the SAP system can cause communication failures.
  Authorization Issues: The user or service account may not have the necessary permissions to access the remote service.
  Service Availability: The remote service may be down or not responding due to maintenance or other issues.
  Data Format Issues: The data being sent to or received from the remote service may not be in the expected format, leading to errors.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the SAP system and the remote service. You can use tools like ping or traceroute to diagnose connectivity problems.
  Review Configuration: Verify the configuration settings for both the SAP system and the remote service. Ensure that all parameters are set correctly.
  Check Authorizations: Ensure that the user or service account has the necessary permissions to access the remote service. Review roles and authorizations in the SAP system.
  Service Status: Check the status of the remote service to ensure it is up and running. If it is down, coordinate with the service provider to resolve the issue.
  Error Logs: Review the error logs in both the SAP system and the remote service for more detailed error messages that can provide insights into the root cause.
  Data Validation: Validate the data being sent to the remote service to ensure it meets the expected format and requirements.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific remote service you are trying to connect to, as it may have specific requirements or known issues.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups, as other users may have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.