How To Fix CMA_CI003 - Internal error: Could not call SDM proxy

SAP Error Message - Details

• Message type: E = Error

• Message class: CMA_CI - CMS-CI Messages

• Message number: 003

• Message text: Internal error: Could not call SDM proxy

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMA_CI003 - Internal error: Could not call SDM proxy ?

  The SAP error message CMA_CI003 Internal error: Could not call SDM proxy typically indicates an issue with the connection to the Software Deployment Manager (SDM) proxy. This error can occur in various scenarios, such as during the deployment of software components or when trying to access certain services in the SAP environment.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the SDM proxy.
  Configuration Errors: Incorrect configuration settings in the SDM or the SAP system can lead to this error.
  Service Availability: The SDM service may not be running or may be misconfigured.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection to the SDM proxy.
  Version Compatibility: There may be compatibility issues between the SAP system and the SDM version being used.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the SDM proxy. You can use tools like ping or telnet to test connectivity.
  Verify that the correct hostname and port are being used to connect to the SDM proxy.
  
  
  
  Verify SDM Configuration:
  
  Check the configuration settings in the SDM. Ensure that the proxy settings are correctly defined.
  Review the SDM configuration files (like sdm.properties) for any misconfigurations.
  
  
  
  Restart SDM Services:
  
  If the SDM service is not running, start it. If it is running, consider restarting it to resolve any temporary issues.
  
  
  
  Check Firewall Settings:
  
  Ensure that any firewalls between the SAP system and the SDM proxy allow traffic on the required ports.
  
  
  
  Review Logs:
  
  Check the SDM logs for any additional error messages or warnings that could provide more context about the issue.
  Look for logs in the SAP system as well to see if there are any related errors.
  
  
  
  Update Software:
  
  Ensure that both the SAP system and the SDM are updated to compatible versions. Check SAP notes for any known issues or patches.
  
  
  
  Consult SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed logs and error messages for better diagnosis.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance related to the CMA_CI003 error. SAP frequently publishes notes that address known issues and provide solutions.
  Documentation: Review the official SAP documentation for SDM and related components to ensure proper configuration and usage.
  Community Forums: Engage with the SAP Community or other forums where SAP professionals discuss similar issues. You may find others who have encountered and resolved the same error.
  
  By following these steps, you should be able to diagnose and resolve the CMA_CI003 error effectively.