How To Fix CM_WEB_MESSAGE_ERROR105 - ICM: Internal Error

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_WEB_MESSAGE_ERROR - Message Class for CX_WEB_MESSAGE_ERROR

• Message number: 105

• Message text: ICM: Internal Error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_WEB_MESSAGE_ERROR105 - ICM: Internal Error ?

  The SAP error message "CM_WEB_MESSAGE_ERROR105 ICM: Internal Error" typically indicates an issue with the Internet Communication Manager (ICM) in the SAP system. This error can arise due to various reasons, including configuration issues, resource limitations, or problems with the underlying application.
  Causes:
  
  Configuration Issues: Incorrect settings in the ICM configuration can lead to internal errors.
  Resource Limitations: Insufficient memory or CPU resources can cause the ICM to fail.
  Network Issues: Problems with network connectivity or DNS resolution can lead to communication errors.
  Application Errors: Bugs or issues in the application code being executed can trigger this error.
  Patch Level: Outdated patches or versions of the SAP system can lead to compatibility issues.
  
  Solutions:
  
  
  Check ICM Configuration:
  
  Review the ICM settings in transaction RZ10 or RZ11 to ensure they are correctly configured.
  Look for any parameters that may need adjustment, such as icm/HTTP/port or icm/HTTPS/port.
  
  
  
  Monitor System Resources:
  
  Use transaction SM50 or SM66 to monitor the work processes and check for any that are stuck or consuming excessive resources.
  Check the system logs for any indications of memory or CPU issues.
  
  
  
  Review Application Logs:
  
  Check the application logs using transaction SLG1 to identify any specific errors that may be related to the application causing the ICM error.
  
  
  
  Network Diagnostics:
  
  Ensure that the network is functioning correctly and that there are no issues with firewalls or proxies that could be affecting communication.
  Use tools like ping or traceroute to diagnose network connectivity issues.
  
  
  
  Update SAP System:
  
  Ensure that your SAP system is up to date with the latest patches and support packages. This can resolve known bugs that may cause internal errors.
  
  
  
  Restart ICM:
  
  Sometimes, simply restarting the ICM can resolve transient issues. This can be done through transaction SMICM.
  
  
  
  Check SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be known issues and fixes provided by SAP.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  RZ10 / RZ11: For profile parameters and configuration.
  SM50 / SM66: For monitoring work processes.
  SLG1: For application log analysis.
  SMICM: For ICM monitoring and administration.
  
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed logs and error messages to facilitate troubleshooting.
  
  
  Documentation: Refer to the official SAP documentation for ICM for more in-depth information on configuration and troubleshooting.
  
  
  By following these steps, you should be able to diagnose and resolve the "CM_WEB_MESSAGE_ERROR105 ICM: Internal Error" in your SAP system.