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Message type: E = Error
Message class: CM_SEPMRA_SALESORDER - Message Class SEPM_SODA
Message number: 002
Message text: Product '&1' is missing / not maintained!
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CM_SEPMRA_SALESORDER002
- Product '&1' is missing / not maintained! ?The SAP error message CM_SEPMRA_SALESORDER002 indicates that a specific product (identified by the placeholder
&1
) is missing or not maintained in the system. This error typically occurs in the context of sales order processing, where the system expects certain product data to be available but cannot find it.Causes:
- Product Not Created: The product has not been created in the system.
- Product Not Maintained: The product exists, but the necessary data (like sales views, pricing, etc.) has not been maintained.
- Incorrect Product ID: The product ID being referenced may be incorrect or misspelled.
- Data Synchronization Issues: If the product data is supposed to be synchronized from another system (like a CRM or external database), there may be issues with that synchronization.
- Inactive Product: The product may be inactive or not available for sales.
Solutions:
- Create the Product: If the product does not exist, create it in the system using the appropriate transaction (e.g., MM01 for material master).
- Maintain Product Data: If the product exists but lacks necessary data, ensure that all required views (especially sales and distribution views) are maintained. Use transaction MM02 to update the product.
- Verify Product ID: Double-check the product ID being used in the sales order to ensure it is correct.
- Check Product Status: Ensure that the product is active and available for sales. You can check this in the material master data.
- Data Synchronization: If the product data is supposed to come from another system, check the integration and synchronization processes to ensure they are functioning correctly.
- Consult Documentation: Review any relevant documentation or guidelines for product creation and maintenance in your organization.
Related Information:
If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's official documentation for further assistance.
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