How To Fix CM_SDM_HANA_ACCESS001 - Error calling HANA database proxy

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SDM_HANA_ACCESS - HANA access exceptions messages

• Message number: 001

• Message text: Error calling HANA database proxy

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SDM_HANA_ACCESS001 - Error calling HANA database proxy ?

  The SAP error message CM_SDM_HANA_ACCESS001 typically indicates an issue with accessing the HANA database through the database proxy. This error can arise due to various reasons, including configuration issues, connectivity problems, or authentication failures. Below are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Network Connectivity Issues: There may be network problems preventing the application from reaching the HANA database.
  Authentication Failures: Incorrect credentials or user permissions may lead to access issues.
  Configuration Errors: Misconfigurations in the database connection settings in the SAP system.
  Database Proxy Issues: Problems with the database proxy itself, such as it being down or misconfigured.
  Version Compatibility: Incompatibility between the SAP application and the HANA database version.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that the server where the SAP application is running can reach the HANA database server. You can use tools like ping or telnet to test connectivity.
  
  
  
  Verify Credentials:
  
  Check the username and password used for the HANA database connection. Ensure that the user has the necessary permissions to access the database.
  
  
  
  Review Configuration Settings:
  
  Go to the SAP system configuration and verify the database connection settings (e.g., host, port, service name). Ensure they are correctly set up.
  
  
  
  Check Database Proxy Status:
  
  Ensure that the HANA database proxy is running and properly configured. You may need to restart the proxy service if it is down.
  
  
  
  Consult Logs:
  
  Review the application and database logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Update Software:
  
  Ensure that both the SAP application and the HANA database are updated to compatible versions. Check for any patches or updates that may resolve known issues.
  
  
  
  Test Connection:
  
  Use tools like HANA Studio or SQL clients to test the connection to the HANA database directly, bypassing the SAP application, to isolate the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the error message for any specific fixes or recommendations provided by SAP.
  Documentation: Refer to the official SAP HANA documentation for guidelines on configuring database connections and troubleshooting connectivity issues.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages for better diagnosis.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CM_SDM_HANA_ACCESS001 error.