How To Fix CM_SDM_API043 - &1 No authorization for Customer &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SDM_API - Messages of HANA DB 2 ABAP mapping service

• Message number: 043

• Message text: &1 No authorization for Customer &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SDM_API043 - &1 No authorization for Customer &2 ?

  The SAP error message CM_SDM_API043 indicates that a user does not have the necessary authorization to access a specific customer record in the system. The message typically includes placeholders for the user and customer identifiers, which are represented as &1 for the user and &2 for the customer.
  Cause:
  The error occurs due to one or more of the following reasons:
  
  Missing Authorizations: The user does not have the required authorization objects assigned to their user profile to access the customer data.
  Role Assignment: The user may not be assigned to the appropriate roles that include the necessary authorizations for customer management.
  Authorization Object Restrictions: There may be restrictions in the authorization objects that limit access to specific customers or customer groups.
  Client-Specific Settings: The error may also arise from client-specific settings that restrict access based on organizational units or other criteria.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to analyze the authorization check. This will show you which authorization objects are missing.
  Review the authorization profile assigned to the user in transaction SU01.
  
  
  
  Review Role Assignments:
  
  Check if the user has the correct roles assigned that include the necessary authorizations for customer access. This can be done in transaction PFCG.
  If the roles are missing, you may need to create or modify roles to include the required authorizations.
  
  
  
  Modify Authorization Objects:
  
  If the user has the correct roles but still encounters the error, you may need to modify the authorization objects to ensure that the user has access to the specific customer or customer group.
  This may involve adjusting the values in the authorization objects related to customer access (e.g., F_KNA1_AKT, F_KNA1_BER, etc.).
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes to roles or authorizations, consult with your SAP security team or administrator to review and adjust the user’s authorizations accordingly.
  
  
  
  Testing:
  
  After making the necessary changes, have the user log out and log back in to test if the issue has been resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects for customer management, such as F_KNA1_AKT (Customer Master Data) and others that may be relevant to your organization.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or known issues.
  Documentation: Review SAP documentation on user authorizations and role management for best practices in managing user access.
  
  By following these steps, you should be able to identify and resolve the authorization issue related to the error message CM_SDM_API043.