How To Fix CM_SDM_API024 - Error occurred when updating the database cache

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SDM_API - Messages of HANA DB 2 ABAP mapping service

• Message number: 024

• Message text: Error occurred when updating the database cache

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SDM_API024 - Error occurred when updating the database cache ?

  The SAP error message CM_SDM_API024, which indicates that an error occurred when updating the database cache, can arise from various underlying issues. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Database Connectivity Issues: There may be problems with the connection between the SAP application and the database, such as network issues or database server downtime.
  Insufficient Permissions: The user or service account may not have the necessary permissions to update the database cache.
  Database Locking: The database might be locked due to ongoing transactions or maintenance activities, preventing updates to the cache.
  Configuration Errors: Incorrect configuration settings in the SAP system or database can lead to cache update failures.
  Resource Limitations: Insufficient system resources (CPU, memory, disk space) can hinder the database's ability to process cache updates.
  Corrupted Cache: The cache itself may be corrupted, leading to errors when attempting to update it.
  
  Solutions:
  
  Check Database Connectivity: Ensure that the database is up and running and that there are no network issues. You can test the connection using database management tools or SAP transaction codes like DBACOCKPIT.
  Review Permissions: Verify that the user or service account has the necessary permissions to perform cache updates. Adjust permissions as needed.
  Monitor Database Locks: Use database monitoring tools to check for locks or long-running transactions that may be preventing cache updates. Resolve any blocking issues.
  Review Configuration Settings: Check the configuration settings in both the SAP system and the database. Ensure that they are correctly set up for cache management.
  Check System Resources: Monitor system resources to ensure that there is enough CPU, memory, and disk space available. If resources are low, consider optimizing or upgrading the system.
  Clear or Rebuild Cache: If the cache is suspected to be corrupted, consider clearing or rebuilding it. This may involve specific SAP transactions or database commands.
  Check SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  SAP Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), ST22 (Dump Analysis), and DBACOCKPIT for monitoring and troubleshooting.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed logs and error messages to facilitate troubleshooting.
  Documentation: Review SAP documentation related to database management and cache handling for best practices and configuration guidelines.
  
  By systematically addressing these potential causes and implementing the suggested solutions, you should be able to resolve the CM_SDM_API024 error effectively.