How To Fix CM_SCC_UI_CMN002 - You are not authorized to monitor a campaign

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SCC_UI_CMN - Common Messages for UI Supply Chain Collaboration

• Message number: 002

• Message text: You are not authorized to monitor a campaign

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SCC_UI_CMN002 - You are not authorized to monitor a campaign ?

  The SAP error message CM_SCC_UI_CMN002, which states "You are not authorized to monitor a campaign," typically indicates that the user does not have the necessary authorizations to access or monitor a specific campaign within the SAP system. This can occur in various SAP modules, particularly in SAP Customer Relationship Management (CRM) or SAP Marketing Cloud.
  Cause:
  
  Authorization Issues: The user lacks the required roles or authorizations assigned to their user profile to access the campaign monitoring functionality.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific campaign or the campaign management area.
  Campaign Status: The campaign may be in a status that restricts access to certain users based on their roles.
  
  Solution:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user in the SAP system. This can be done by navigating to the user management area (transaction code SU01).
  Ensure that the user has the appropriate roles that include access to campaign monitoring.
  
  
  
  Review Authorization Objects:
  
  Check the relevant authorization objects associated with campaign monitoring. Common authorization objects include S_CRM_CAMPAIGN or similar, depending on the specific SAP module.
  Ensure that the user has the necessary authorizations for these objects.
  
  
  
  Role Assignment:
  
  If the user does not have the required roles, work with your SAP security team to assign the appropriate roles that include campaign monitoring permissions.
  If necessary, create or modify roles to include the required authorizations.
  
  
  
  Campaign Status:
  
  Check the status of the campaign. If the campaign is in a restricted status (e.g., archived or completed), ensure that the user has the necessary permissions to view campaigns in that status.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, have the user log out and log back in to see if the issue is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on authorization issues related to campaign monitoring.
  Documentation: Review SAP documentation related to user roles and authorizations in the specific module you are working with (e.g., SAP CRM, SAP Marketing Cloud).
  Support: If the issue persists after checking roles and authorizations, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the authorization issue related to the error message CM_SCC_UI_CMN002.